Broadly speaking, "citation counts" is ta term that describes the measurable times others refer to your work, typically in the format of a citation.
Journal impact factor is a method of measuring the impact of all content of a journal and is a way to rank the impact of that journal on a discipline.
No database is likely to be able to cover all outputs in all subjects. Bear this in mind when using citation data from different sources. These are competing services, and what and how they measure is not consistent across databases.
Google Scholar
Google Books
Google Journal Rank
Scopus